Communication

Overview

Communications companies are all striving to bring innovation, speed and clarity to an already crowded marketplace. Merging network and IT technologies only add to the complexity of this challenging environment. Communications providers face a unique and dynamic set of challenges such as industry consolidation, disruptive technology changing trends and business models, emerging markets, global greening, customer churn and regulatory implications.
Idexcel’s association of over 15 years with the communications industry helps to appreciate trends and associated implications, and devise innovative and optimal business solutions to maximize value for clients. We offer a comprehensive suite of services that helps wireless, wireline, cable, satellite, converged service and equipment providers improve their business value and drive higher performance. While our clients focus on the opportunities to grow their business, we mitigate risks by focusing on the technology necessary to enable that growth.



Offerings

IT Transformation
  • Next Generation OSS & BSS
  • Service Delivery Platform Solutions
  • Application Outsourcing
  • Analytics and Information Management
  • Enterprise Application Services
  • Independent Verification & Validation Services
  • Integration Services.
Product Development
  • Enterprise Content Management Systems & Search Platforms
  • Customer Experience & Portals
  • Digital Consumer Solutions.
Mobility
  • Mobile Testing
  • Service Delivery Platform
  • Wireless Systems Integration.
Care & Sales Services
  • Customer Care Management
  • Revenue Assurance
  • Sales Force Transformation
  • Marketing Functions Transformation.

Client